Refund Policy Mycustomessay serves to provide completely original, non-plagiarized work written by our experienced and competent writers. There is absolutely no chance of low quality work that does not gratify you. Also, we highly encourage you to apply for a revision of your work once before you apply for a refund.
Minor changes in your work can be revised and corrected, making it perfect to your satisfaction. The revision is free of charge so you can avail it without much thought. However, there may be instances wherein you are not satisfied due to various reasons. In such state of affairs, we deliver a friendly refund policy for our customers.
The repayment can be asked in any of the following conditions:
- If the writers are not able to meet the deadline for your work, given that you have provided all the details and sources without delay.
- If there is any kind of plagiarism detected in your work
- If the work delivered to you is of low quality
- If the work delivered to you has not been proofread and revision is not made
- If you have been trying to contact the customer support center and there is no response through any means of communication such as e-mail, phone or chat within a period of 24 hours
- In any of the above cases, you are free to contact our customer support center and claim for a full or partial refund. A full refund is 90 percent of the order payment. The refund can only be claimed after 7 days of completed order. Once the refund application is approved by the Quality Assurance Department of Mycustomessays, you will be able to receive your amount within 10-15 days. If the customer fails to mention the type of refund, the decision lies upon the Quality Assurance Department of the company.